[et_pb_section fb_built=”1″ fullwidth=”on” next_background_color=”#d9fcf4″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#00ACA9″ bottom_divider_style=”curve2″ bottom_divider_height=”60px” bottom_divider_flip=”vertical” global_colors_info=”{}”][et_pb_fullwidth_post_title author=”off” date=”off” comments=”off” featured_image=”off” text_color=”light” _builder_version=”4.27.4″ _module_preset=”default” title_font_size=”48px” title_line_height=”1.2em” background_color=”#F39200″ text_orientation=”center” custom_padding=”130px||170px||false|false” title_font_size_tablet=”36px” title_font_size_phone=”30px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#d9fcf4″ global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”80%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” header_font_size_tablet=”” header_font_size_phone=”” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”25px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
In every meaningful relationship, communication is shaped by personal filters – our biases, assumptions, past experiences, and emotional states. These filters influence how we hear others, sometimes distorting their words and leading to misunderstandings. How often do we feel hurt by what someone says, only to realize later that our reaction was shaped more by our own perceptions than their intent?<\/p>\n
This workshop introduces the concept of \u201cgiraffe ears\u201d<\/strong>\u2014a metaphor for empathetic listening that helps us move beyond surface words to the emotions and unmet needs beneath them.<\/p>\n When someone\u2019s words feel hurtful, it\u2019s often not just about what they said\u2014it\u2019s how we filtered<\/strong> their message. Many times, what sounds like an attack is simply an expression of the other person\u2019s unspoken emotions or needs. Rather than reacting defensively, we can shift our mindset to curiosity:<\/p>\n \ud83d\udd38 What in me was triggered by their words?<\/em> By learning to listen beyond the words, we can transform conflict into deeper understanding and respond with empathy rather than defensiveness.<\/p>\n Key Skills You\u2019ll Develop:<\/strong><\/p>\n \ud83d\udd38 Empathy & Active Listening<\/strong> \u2013 Learn to hear beyond the words and tune into the emotions and needs hidden beneath them.<\/p>\n \ud83d\udd38 \u00a0Recognizing Your Filters & Triggers<\/strong> \u2013 Understand how your past experiences, beliefs, and emotions shape your interpretations.<\/p>\n \ud83d\udd38 \u00a0Curiosity Over Defensiveness<\/strong> \u2013 Shift from reacting to exploring what\u2019s behind your emotional responses, fostering more compassionate communication<\/p>\n \ud83e\udde1 Reflect:<\/strong> Think of a time when your interpretation of someone\u2019s words was shaped more by your past experiences than their actual intent. How might you have responded differently<\/p>\n \ud83e\udde1<\/strong> Reflect:<\/strong> When you feel hurt by someone\u2019s words, could there be an unmet need at the root of their expression? How might you respond with empathy rather than reacting from your own filters?<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” custom_padding=”||100px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” width=”80%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” header_font_size_tablet=”” header_font_size_phone=”” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”25px” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n By the end of this workshop, you will:<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”||fa||400″ icon_color=”#F39200″ _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n Recognize the filters that shape how you interpret others\u2019 words and emotional responses.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”||fa||400″ icon_color=”#F39200″ _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n Identify when emotional reactions stem from personal assumptions rather than the speaker\u2019s intent.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”||fa||400″ icon_color=”#F39200″ _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n Develop skills to listen empathetically and recognize the emotional needs behind others’ words.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”||fa||400″ icon_color=”#F39200″ _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n Shift from reacting defensively to responding with curiosity, leading to more meaningful conversations.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”||fa||400″ icon_color=”#F39200″ _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n Foster stronger, more compassionate communication that deepens connection and reduces misunderstandings.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”LVS Bar” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#F39200″ custom_margin=”||-90px||false|false” top_divider_style=”wave2″ top_divider_color=”#FFFFFF” top_divider_height=”60px” top_divider_repeat=”1x” bottom_divider_height=”60px” bottom_divider_flip=”vertical” global_colors_info=”{}”][et_pb_row module_class=”hor-center-sec” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”125px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font=”|700|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”32px” text_orientation=”center” background_layout=”dark” width=”70%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_css_main_element=”h2 {|| margin-bottom: 10px; \/* Espace de 20 pixels apr\u00e8s h2 *\/||}||h3 {|| margin-top: 20px; \/* Espace de 10 pixels apr\u00e8s p *\/||}||||.text-xl{|| font-size: 22px;||}” global_colors_info=”{}”]<\/p>\n Learn to recognize your emotional filters, shift from defensiveness to curiosity, and respond with empathy – even in challenging conversations. [\/et_pb_text][et_pb_button button_url=”\/contact\/” button_text=”Schedule Now” button_alignment=”center” module_class=”cust_white_btn” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_border_width=”2px” button_icon=”||fa||900″ custom_margin=”||80px|||” global_colors_info=”{}” button_border_width__hover_enabled=”off|desktop” button_bg_color__hover_enabled=”on|hover” button_bg_enable_color__hover=”on” button_text_color__hover_enabled=”on|desktop” button_text_size__hover_enabled=”off|hover” button_text_size__hover=”20px” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|hover” transform_skew__hover_enabled=”on|hover” transform_origin__hover_enabled=”on|hover” transform_scale__hover=”104%|104%”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Description de l'atelier [et_pb_section fb_built=\"1\" fullwidth=\"on\" next_background_color=\"#d9fcf4\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#00ACA9\" bottom_divider_style=\"curve2\" bottom_divider_height=\"60px\" bottom_divider_flip=\"vertical\" global_colors_info=\"{}\"][et_pb_fullwidth_post_title author=\"off\" date=\"off\" comments=\"off\" featured_image=\"off\" text_color=\"light\" _builder_version=\"4.27.4\" _module_preset=\"default\" title_font_size=\"48px\" title_line_height=\"1.2em\" background_color=\"#F39200\" text_orientation=\"center\" custom_padding=\"130px||170px||false|false\" hover_enabled=\"0\" title_font_size_tablet=\"36px\" title_font_size_phone=\"30px\" title_font_size_last_edited=\"on|phone\" global_colors_info=\"{}\" sticky_enabled=\"0\"][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#d9fcf4\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" width=\"80%\" width_tablet=\"100%\" width_phone=\"100%\" width_last_edited=\"on|phone\" module_alignment=\"center\" hover_enabled=\"0\" header_font_size_tablet=\"\" header_font_size_phone=\"\" header_font_size_last_edited=\"on|desktop\" header_2_font_size_tablet=\"25px\" header_2_font_size_phone=\"22px\" header_2_font_size_last_edited=\"on|phone\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p> In this workshop, you will learn how to approach life\u2019s challenges with greater emotional awareness and resilience. You\u2019ll explore the core pillars of EQ - Self-Awareness, Self-Management, and Self-Direction - and discover practical tools that can improve your ability to manage stress, make better decisions, and build stronger relationships. By the end of the workshop, you\u2019ll have a personalized action plan that will help you integrate these EQ skills into both your personal and professional life, enabling you to thrive in various situations.<\/p> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_enable_color=\"off\" custom_padding=\"||100px|||\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" width=\"80%\" width_tablet=\"100%\" width_phone=\"100%\" width_last_edited=\"on|phone\" module_alignment=\"center\" header_font_size_tablet=\"\" header_font_size_phone=\"\" header_font_size_last_edited=\"on|desktop\" header_2_font_size_tablet=\"25px\" header_2_font_size_phone=\"22px\" header_2_font_size_last_edited=\"on|phone\" global_colors_info=\"{}\"]<\/p> By the end of this workshop, you will:<\/p> [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p> Understand what EQ is and why it is critical for success in both work and personal life<\/p> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p> Identify your EQ strengths and areas for improvement through a personalized self-assessment<\/p> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p> Learn practical tools to manage your emotions effectively, leading to healthier interactions and better decision-making<\/p> [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_padding=\"3px|||||\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p> Connect EQ to performance, relationships, well-being, and overall life satisfaction.<\/p> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p> Leave with a personalized action plan for integrating EQ skills into your daily life, fostering greater emotional resilience and balance<\/p> [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"LVS Bar\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#F39200\" custom_margin=\"||-90px||false|false\" top_divider_style=\"wave2\" top_divider_color=\"#FFFFFF\" top_divider_height=\"60px\" top_divider_repeat=\"1x\" bottom_divider_height=\"60px\" bottom_divider_flip=\"vertical\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"][et_pb_row module_class=\"hor-center-sec\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_padding=\"125px||0px|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" header_2_font=\"|700|||||||\" header_2_text_color=\"#FFFFFF\" header_2_font_size=\"32px\" text_orientation=\"center\" background_layout=\"dark\" width=\"70%\" width_tablet=\"100%\" width_phone=\"100%\" width_last_edited=\"on|phone\" module_alignment=\"center\" hover_enabled=\"0\" custom_css_main_element=\"h2 {|| margin-bottom: 10px; \/* Espace de 20 pixels apr\u00e8s h2 *\/||}||h3 {|| margin-top: 20px; \/* Espace de 10 pixels apr\u00e8s p *\/||}||||.text-xl{|| font-size: 22px;||}\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p> Join us to explore the core pillars of EQ and learn how to respond to life\u2019s challenges with clarity, resilience, and purpose - at work and beyond.<\/p> [\/et_pb_text][et_pb_button button_url=\"\/contact\/\" button_text=\"Schedule Now\" button_alignment=\"center\" module_class=\"cust_white_btn\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_button=\"on\" button_border_width=\"2px\" button_icon=\"\uf274||fa||900\" custom_margin=\"||80px|||\" global_colors_info=\"{}\" button_border_width__hover_enabled=\"off|desktop\" button_bg_color__hover_enabled=\"on|hover\" button_bg_enable_color__hover=\"on\" button_text_color__hover_enabled=\"on|desktop\" button_text_size__hover_enabled=\"off|hover\" button_text_size__hover=\"20px\" transform_styles__hover_enabled=\"on|hover\" transform_scale__hover_enabled=\"on|hover\" transform_translate__hover_enabled=\"on|hover\" transform_rotate__hover_enabled=\"on|hover\" transform_skew__hover_enabled=\"on|hover\" transform_origin__hover_enabled=\"on|hover\" transform_scale__hover=\"104%|104%\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[20],"tags":[],"class_list":["post-2218","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-individuals-communication-workshops"],"_links":{"self":[{"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/posts\/2218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/comments?post=2218"}],"version-history":[{"count":6,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/posts\/2218\/revisions"}],"predecessor-version":[{"id":2268,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/posts\/2218\/revisions\/2268"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/media\/985"}],"wp:attachment":[{"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/media?parent=2218"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/categories?post=2218"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/tags?post=2218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\ud83d\udd38 How might my filters be shaping my interpretation?<\/em><\/p>\nOutcomes<\/strong><\/h2>\n
What if you could hear beyond the words?<\/h2>\n
Because deeper understanding begins when we start listening with \u201cgiraffe ears.\u201d<\/strong><\/p>\n
\nDans toute relation humaine, la communication est filtr\u00e9e par nos perceptions : nos croyances, nos exp\u00e9riences pass\u00e9es, nos \u00e9motions et nos interpr\u00e9tations. <\/p>","protected":false},"author":1,"featured_media":985,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"Workshop Description<\/strong><\/h2>
Outcomes<\/strong><\/h2>
Emotional intelligence isn\u2019t just a concept - it\u2019s a skillset you can build.<\/strong><\/h2>