{"id":2225,"date":"2025-06-20T14:40:32","date_gmt":"2025-06-20T12:40:32","guid":{"rendered":"https:\/\/keyfocus.ch\/?p=2225"},"modified":"2025-06-20T15:48:07","modified_gmt":"2025-06-20T13:48:07","slug":"communicating-with-giraffe-ears-transforming-parent-child-conversations","status":"publish","type":"post","link":"https:\/\/keyfocus.ch\/fr\/communicating-with-giraffe-ears-transforming-parent-child-conversations\/","title":{"rendered":"D\u00e9velopper une \u00e9coute empathique | La pratique des \u00ab oreilles de girafe \u00bb"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; next_background_color=&#8221;#d9fcf4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#00ACA9&#8243; bottom_divider_style=&#8221;curve2&#8243; bottom_divider_height=&#8221;60px&#8221; bottom_divider_flip=&#8221;vertical&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_post_title author=&#8221;off&#8221; date=&#8221;off&#8221; comments=&#8221;off&#8221; featured_image=&#8221;off&#8221; text_color=&#8221;light&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_font_size=&#8221;48px&#8221; title_line_height=&#8221;1.2em&#8221; background_color=&#8221;#F39200&#8243; text_orientation=&#8221;center&#8221; custom_padding=&#8221;130px||170px||false|false&#8221; title_font_size_tablet=&#8221;36px&#8221; title_font_size_phone=&#8221;30px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#d9fcf4&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; width=&#8221;80%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;25px&#8221; header_2_font_size_phone=&#8221;22px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Workshop Description<\/strong><\/h2>\n<p>Parenting can stir deep emotions, especially when a child\u2019s words feel hurtful or challenging. But often, what sounds like defiance or frustration is simply an expression of unmet needs or emotions they don\u2019t yet know how to articulate. The real challenge lies in how we interpret their words &#8211; through our own <strong>filters<\/strong> of past experiences, beliefs, and emotional states.<\/p>\n<p>When we feel hurt by what our child says, it\u2019s not just about their words\u2014it\u2019s about how our <strong>filters<\/strong> shaped our interpretation. This workshop introduces <strong>\u201cgiraffe ears\u201d &#8211; <\/strong>a method of listening that moves beyond words to uncover the emotions and unmet needs beneath them. Instead of reacting emotionally, we\u2019ll explore how to <strong>pause, reflect, and approach these moments with curiosity<\/strong>.<\/p>\n<p>By shifting our perspective, we can break free from knee-jerk reactions and respond with greater empathy. This reduces misunderstandings, strengthens communication, and deepens the parent-child bond.<\/p>\n<p><strong>Key Skills You\u2019ll Develop:<\/strong><\/p>\n<p><strong>\ud83d\udd38 <\/strong><strong>Empathy &amp; Active Listening<\/strong> \u2013 Understand that your child\u2019s words often reflect their unmet needs or emotional struggles.<\/p>\n<p><strong>\ud83d\udd38 <\/strong><strong>Recognizing Your Filters &amp; Triggers<\/strong> \u2013 Identify how your past experiences and emotional state shape the way you interpret your child\u2019s words.<\/p>\n<p><strong>\ud83d\udd38 <\/strong><strong>Curiosity Over Defensiveness<\/strong> \u2013 Shift from reacting emotionally to asking:<\/p>\n<p><strong>\ud83d\udd38 <\/strong>\u00a0<em>What in me is being triggered by my child\u2019s words?<\/em><br \/><strong>\ud83d\udd38 <\/strong><em>What underlying need might they be expressing?<\/em><\/p>\n<p><em><\/em><\/p>\n<p><strong>\ud83e\udde1<\/strong> <strong>Reflect:<\/strong> Think of a time when you misinterpreted your child\u2019s words because of your own assumptions. How might you have responded differently with curiosity?<br \/><strong>\ud83e\udde1<\/strong> <strong>Reflect:<\/strong> When your child expresses frustration, can you look beyond their words to recognize their deeper emotional needs? How might you respond with empathy instead of reacting from your own emotions?<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;||100px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; width=&#8221;80%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;25px&#8221; header_2_font_size_phone=&#8221;22px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>Outcomes<\/strong><\/h2>\n<p style=\"text-align: center;\">By the end of this workshop, you will:<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf058;||fa||400&#8243; icon_color=&#8221;#F39200&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Gain awareness of how your <strong>filters<\/strong> shape your interpretation of your child\u2019s words.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf058;||fa||400&#8243; icon_color=&#8221;#F39200&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Recognize when your emotional reactions stem from personal triggers rather than the true meaning behind your child\u2019s message.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf058;||fa||400&#8243; icon_color=&#8221;#F39200&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Develop skills to <strong>listen with empathy and curiosity<\/strong>, uncovering the emotions behind your child\u2019s words.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf058;||fa||400&#8243; icon_color=&#8221;#F39200&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Shift from <strong>defensive reactions to thoughtful, compassionate responses<\/strong>, improving family communication.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf058;||fa||400&#8243; icon_color=&#8221;#F39200&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Foster a <strong>more empathetic, connected family dynamic<\/strong> by learning to respond to your child\u2019s needs &#8211; not just their words.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;LVS Bar&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F39200&#8243; custom_margin=&#8221;||-90px||false|false&#8221; top_divider_style=&#8221;wave2&#8243; top_divider_color=&#8221;#FFFFFF&#8221; top_divider_height=&#8221;60px&#8221; top_divider_repeat=&#8221;1x&#8221; bottom_divider_height=&#8221;60px&#8221; bottom_divider_flip=&#8221;vertical&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;hor-center-sec&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;125px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;32px&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_css_main_element=&#8221;h2 {|| margin-bottom: 10px; \/* Espace de 20 pixels apr\u00e8s h2 *\/||}||h3 {|| margin-top: 20px; \/* Espace de 10 pixels apr\u00e8s p *\/||}||||.text-xl{|| font-size: 22px;||}&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"text-3xl font-bold text-white font-montserrat mb-6\" style=\"text-align: center;\">What your child says isn\u2019t always what they mean &#8211; and how you hear it makes all the difference.<\/h2>\n<p>Join us to explore how your own filters shape your reactions, and learn to listen with empathy, curiosity, and emotional clarity.<br data-start=\"704\" data-end=\"707\" \/>Because when you tune in to what\u2019s beneath the words, you strengthen trust, connection, and understanding.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/contact\/&#8221; button_text=&#8221;Schedule Now&#8221; button_alignment=&#8221;center&#8221; module_class=&#8221;cust_white_btn&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_border_width=&#8221;2px&#8221; button_icon=&#8221;&#xf274;||fa||900&#8243; custom_margin=&#8221;||80px|||&#8221; global_colors_info=&#8221;{}&#8221; button_border_width__hover_enabled=&#8221;off|desktop&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_text_color__hover_enabled=&#8221;on|desktop&#8221; button_text_size__hover_enabled=&#8221;off|hover&#8221; button_text_size__hover=&#8221;20px&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|hover&#8221; transform_rotate__hover_enabled=&#8221;on|hover&#8221; transform_skew__hover_enabled=&#8221;on|hover&#8221; transform_origin__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover=&#8221;104%|104%&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Description de l'atelier<br \/>\nLa parentalit\u00e9 fait \u00e9merger des \u00e9motions profondes, surtout lorsque les mots d\u2019un enfant nous bousculent ou nous blessent. Pourtant, ce qui ressemble \u00e0 de la r\u00e9sistance, de la provocation ou <\/p>","protected":false},"author":1,"featured_media":985,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" fullwidth=\"on\" next_background_color=\"#d9fcf4\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#00ACA9\" bottom_divider_style=\"curve2\" bottom_divider_height=\"60px\" bottom_divider_flip=\"vertical\" global_colors_info=\"{}\"][et_pb_fullwidth_post_title author=\"off\" date=\"off\" comments=\"off\" featured_image=\"off\" text_color=\"light\" _builder_version=\"4.27.4\" _module_preset=\"default\" title_font_size=\"48px\" title_line_height=\"1.2em\" background_color=\"#F39200\" text_orientation=\"center\" custom_padding=\"130px||170px||false|false\" title_font_size_tablet=\"36px\" title_font_size_phone=\"30px\" title_font_size_last_edited=\"on|phone\" global_colors_info=\"{}\"][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#d9fcf4\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" width=\"80%\" width_tablet=\"100%\" width_phone=\"100%\" width_last_edited=\"on|phone\" module_alignment=\"center\" hover_enabled=\"0\" header_font_size_tablet=\"\" header_font_size_phone=\"\" header_font_size_last_edited=\"on|desktop\" header_2_font_size_tablet=\"25px\" header_2_font_size_phone=\"22px\" header_2_font_size_last_edited=\"on|phone\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p><h2><strong>Workshop Description<\/strong><\/h2><p>In every meaningful relationship, communication is shaped by personal filters - our biases, assumptions, past experiences, and emotional states. These filters influence how we hear others, sometimes distorting their words and leading to misunderstandings. How often do we feel hurt by what someone says, only to realize later that our reaction was shaped more by our own perceptions than their intent?<\/p><p>This workshop introduces the concept of <strong>\u201cgiraffe ears\u201d<\/strong>\u2014a metaphor for empathetic listening that helps us move beyond surface words to the emotions and unmet needs beneath them.<\/p><p>When someone\u2019s words feel hurtful, it\u2019s often not just about what they said\u2014it\u2019s how we <strong>filtered<\/strong> their message. Many times, what sounds like an attack is simply an expression of the other person\u2019s unspoken emotions or needs. Rather than reacting defensively, we can shift our mindset to curiosity:<\/p><p><em>\ud83d\udd38 What in me was triggered by their words?<\/em><br data-start=\"140\" data-end=\"143\" \/><em>\ud83d\udd38 How might my filters be shaping my interpretation?<\/em><\/p><p>By learning to listen beyond the words, we can transform conflict into deeper understanding and respond with empathy rather than defensiveness.<\/p><p><strong>Key Skills You\u2019ll Develop:<\/strong><\/p><p><strong>\ud83d\udd38 Empathy & Active Listening<\/strong> \u2013 Learn to hear beyond the words and tune into the emotions and needs hidden beneath them.<\/p><p><strong>\ud83d\udd38 \u00a0Recognizing Your Filters & Triggers<\/strong> \u2013 Understand how your past experiences, beliefs, and emotions shape your interpretations.<\/p><p><strong>\ud83d\udd38 \u00a0Curiosity Over Defensiveness<\/strong> \u2013 Shift from reacting to exploring what\u2019s behind your emotional responses, fostering more compassionate communication<\/p><p><strong data-start=\"380\" data-end=\"395\">\ud83e\udde1 Reflect:<\/strong> Think of a time when your interpretation of someone\u2019s words was shaped more by your past experiences than their actual intent. How might you have responded differently<\/p><p><strong data-start=\"380\" data-end=\"395\">\ud83e\udde1<\/strong> <strong>Reflect:<\/strong> When you feel hurt by someone\u2019s words, could there be an unmet need at the root of their expression? How might you respond with empathy rather than reacting from your own filters?<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_enable_color=\"off\" custom_padding=\"||100px|||\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" width=\"80%\" width_tablet=\"100%\" width_phone=\"100%\" width_last_edited=\"on|phone\" module_alignment=\"center\" header_font_size_tablet=\"\" header_font_size_phone=\"\" header_font_size_last_edited=\"on|desktop\" header_2_font_size_tablet=\"25px\" header_2_font_size_phone=\"22px\" header_2_font_size_last_edited=\"on|phone\" global_colors_info=\"{}\"]<\/p><h2 style=\"text-align: center;\"><strong>Outcomes<\/strong><\/h2><p style=\"text-align: center;\">By the end of this workshop, you will:<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p><p>Recognize the filters that shape how you interpret others\u2019 words and emotional responses.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p><p>Identify when emotional reactions stem from personal assumptions rather than the speaker\u2019s intent.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p><p>Develop skills to listen empathetically and recognize the emotional needs behind others' words.<\/p><p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_padding=\"3px|||||\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p><p>Shift from reacting defensively to responding with curiosity, leading to more meaningful conversations.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"\uf058||fa||400\" icon_color=\"#F39200\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_orientation=\"center\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p><p>Foster stronger, more compassionate communication that deepens connection and reduces misunderstandings.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"LVS Bar\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#F39200\" custom_margin=\"||-90px||false|false\" top_divider_style=\"wave2\" top_divider_color=\"#FFFFFF\" top_divider_height=\"60px\" top_divider_repeat=\"1x\" bottom_divider_height=\"60px\" bottom_divider_flip=\"vertical\" global_colors_info=\"{}\"][et_pb_row module_class=\"hor-center-sec\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_padding=\"125px||0px|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" header_2_font=\"|700|||||||\" header_2_text_color=\"#FFFFFF\" header_2_font_size=\"32px\" text_orientation=\"center\" background_layout=\"dark\" width=\"70%\" width_tablet=\"100%\" width_phone=\"100%\" width_last_edited=\"on|phone\" module_alignment=\"center\" hover_enabled=\"0\" custom_css_main_element=\"h2 {|| margin-bottom: 10px; \/* Espace de 20 pixels apr\u00e8s h2 *\/||}||h3 {|| margin-top: 20px; \/* Espace de 10 pixels apr\u00e8s p *\/||}||||.text-xl{|| font-size: 22px;||}\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<\/p><h2 class=\"text-3xl font-bold text-white font-montserrat mb-6\" style=\"text-align: center;\">What if you could hear beyond the words?<\/h2><p>Learn to recognize your emotional filters, shift from defensiveness to curiosity, and respond with empathy - even in challenging conversations.<br data-start=\"398\" data-end=\"401\" \/><strong data-start=\"401\" data-end=\"485\">Because deeper understanding begins when we start listening with \u201cgiraffe ears.\u201d<\/strong><\/p><p>[\/et_pb_text][et_pb_button button_url=\"\/contact\/\" button_text=\"Schedule Now\" button_alignment=\"center\" module_class=\"cust_white_btn\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_button=\"on\" button_border_width=\"2px\" button_icon=\"\uf274||fa||900\" custom_margin=\"||80px|||\" global_colors_info=\"{}\" button_border_width__hover_enabled=\"off|desktop\" button_bg_color__hover_enabled=\"on|hover\" button_bg_enable_color__hover=\"on\" button_text_color__hover_enabled=\"on|desktop\" button_text_size__hover_enabled=\"off|hover\" button_text_size__hover=\"20px\" transform_styles__hover_enabled=\"on|hover\" transform_scale__hover_enabled=\"on|hover\" transform_translate__hover_enabled=\"on|hover\" transform_rotate__hover_enabled=\"on|hover\" transform_skew__hover_enabled=\"on|hover\" transform_origin__hover_enabled=\"on|hover\" transform_scale__hover=\"104%|104%\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[21],"tags":[],"class_list":["post-2225","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-parents-communication-workshops"],"_links":{"self":[{"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/posts\/2225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/comments?post=2225"}],"version-history":[{"count":6,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/posts\/2225\/revisions"}],"predecessor-version":[{"id":2266,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/posts\/2225\/revisions\/2266"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/media\/985"}],"wp:attachment":[{"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/media?parent=2225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/categories?post=2225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/keyfocus.ch\/fr\/wp-json\/wp\/v2\/tags?post=2225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}